If you're not satisfied with your purchase, send it back for exchange or refund within 14 days from the date you receive it. Returns must be in pristine condition. S&P charges are non-refundable. Holiday returns must be returned by the first Friday in January. Gift recipients will receive a non-refundable gift card.
For your protection, send returns insured, return receipt requested.
Please note, the cost to ship an item for return / exchange is the customer's responsibility. If the item is an exchange, Exceptional Equestrian will ship the exchanged item (s) to the customer in the Continental US via standard 5-7 day FedEx shipping without any charge to the customer.
All Sale items are final sales.